Overview
Built-in and counter-depth refrigeration is the heart of a premium kitchen, and it's also the appliance most likely to fail without warning — a Sub-Zero that stops cooling overnight can put hundreds of dollars of food at risk by morning. Our technicians find the real cause rather than guessing, whether it's a failing compressor, a frosted-over evaporator coil, a clogged condenser, a worn door gasket or a failed control board, and they carry the OEM parts to resolve most issues on the first visit.
We service every major premium brand — including Sub-Zero 600- and 700-series built-ins, Viking, Thermador, Miele, Dacor, KitchenAid and Fisher & Paykel — across Manhattan, Brooklyn, Queens, the Bronx and Staten Island. Every visit starts with a free diagnostic and a clear, up-front quote before any work begins, and all repairs are backed by a full parts-and-labor warranty.
Diagnostics
Not cooling or freezing
Compressor failure
Ice maker not working
Water leaking
Unusual noise
Door seal worn
Control board failure
Temperature fluctuation
Questions
This usually points to a frosted-over evaporator coil or a failing defrost system or fan, which blocks cold air from reaching the refrigerator section. We diagnose the exact cause on site and repair it rather than just resetting the unit.
Yes. Built-in and panel-ready units are most of what we repair. We service them in place and work carefully around custom cabinetry so the kitchen stays intact.
In most cases repair is the better value — built-in units are expensive to replace and were designed to be serviced for decades. After the diagnostic we give you an honest assessment so you can decide with the facts in front of you.
Same-day in most NYC areas. Every visit begins with a free diagnostic and an up-front quote before any repair starts.